ORDER PROCESSING & DELIVERY TIMES
Express & International
All Express and International orders are processed for shipment within 1 business day. Orders are shipped Monday to Friday.
Local deliveries will arrive within 1-2 business days from the date of shipment, regional and international deliveries may take within 7-10 business days.
During sale periods we endeavour to deliver all orders within our regular delivery times, but due to occasional delays some deliveries may take 1-2 business days longer.
Orders will arrive by 6 pm.
When your order has been placed, a confirmation email will be sent to your nominated email address.
In the case of any delay to processing times for any delivery service, you will be notified by email.
You are currently on our Turks and Caicos Islands based site, which ships to the following countries:
RECEIVING YOUR ORDER
Once your order has been shipped a unique tracking number will be sent to your nominated email address. You can track your order by clicking on the link provided in the Shipping email.
All deliveries must be signed for. Ensure someone will be available to sign for the delivery between 9 am and 6 pm.
Orders of multiple items may be shipped in more than one delivery. This will be indicated by receiving multiple shipping confirmation emails.
SAME DAY DELIVERY
For local orders, the Beche Online Store offers a Same Day Delivery service on request. Orders delivered using this service can be expected to arrive within 4 hours of shipment.
For international and regional orders, this service is not available.
To use this service, you must place your order prior to 12 midday, Monday to Friday.
Immediately after completing your order, send an email to quoting your order number and request Same Day or Next Day delivery. Upon receiving your request we will immediately contact you and advise you on whether your item(s) are available for your requested service.
These services are only available on orders and email requests received between 12:00 am EST and 1:00 pm EST each weekday. An additional fee (on top of existing shipping charges) of $20 cash will apply.
For international shipping from the Turks and Caicos Islands, we use United States Postal Service USPS.
For domestic shipping from the Turks and Caicos Islands, Corporate Courier Services.
Free Express shipping for orders over $500.
For Express orders below $500, there is additional $27.00
All prices are shown in USD.
CURRENCY, DUTIES & TAXES
All product prices indicated, and payments made on this Turks and Caicos Islands Online Store site are in USD currency.
Occasionally stock levels are not up-to-date on the Online Store, this means items may not be available at the time of purchase. The likelihood of this occurring is extremely rare.
If this occurs to an item in your order, you will be notified by email as soon as possible and offered a suitable replacement or a full refund.
CHANGES TO YOUR ORDER
If you require any changes to your order; including incorrect address details and/or item sizing, contact Customer Service immediately.
If your order has already been processed, beche accepts no responsibility for incorrect details entered. However, our Returns process is available for changing incorrect items.
Shipments that are rejected by the receiver will result in the clients incurring redirection fees. Beche reserves the right to cancel any order after purchase.
ORDER DETAILS & PAYMENTS
Order details are available in order confirmation emails, and in My Account for clients who were logged in when placing their order. Alternatively contact Customer Service for all Online Store and order enquiries.
The following payment methods are accepted on the Online Store: PayPal, and Beche gift cards.
Transaction processing is based in the Turks and Caicos, your bank may apply international transaction fees.
Sale only includes select styles and excludes all new season collections. Sale prices are valid internationally.
Beche Online does not offer sale price adjustments or any form of price matching.
This policy only applies to the Beche Online Store.